Repair Shop — Check-In

1. Customer

Full name *

Phone *

Preferred contact

Address

ID verified (license #)

Capture photo of ID at desk (per intake SOP).

Phone and tablet intakes are out of scope for this shop.

Type *

Brand

Model

Serial number

BitLocker

Customer provided the device password (false = "limited diagnostic" flag on ticket)

Reason *

Issue started

Symptoms (check all that apply)

Customer's own description

Min repair authorization ($)

Date promised (optional)

Customer authorizes the diagnostic fee if not repaired. *

Intake signature (customer)

Signature capture — coming soon

e-sign / pad integration is a follow-up. For MVP the signature is acknowledged with a checkbox.

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MVP scope only includes check-in and ticket detail. Click any card below to see the full spec for that module.